SociaLegacy BOTZ allow you to add your name badge on your engagement bots, you are wearing your virtual ‘name badge’ with pride. This encourages trust and rapport from the visitor. And we all know that customers who like and trust a vendor are more likely to buy.

A friendly greeting and that personal welcome makes SUCH a difference to the customer experience AND the likelihood of getting a sale, that huge corporations like Disney and Walmart employ people JUST to do this job. So when you add an engagement bot to your page you’re doing the same job as your friendly local greeter, lowering your customer’s defenses, breaking the ice and warming them up for a sale.

The first thing a good retail assistant asks is “How May I Help You?” We all know that the best way to start a sale is to find out exactly what a potential customer wants. In fact, it has the power to instantly turn a passive ‘visitor’ into an engaged PAYING customer. The minute you pay a passive visitor some personal attention, you’ll find they’re hooked. Treated like a person not a commodity, they will be MUCH more likely to buy. BOTZ allows you to ask those all important questions to get your sale every time.

When customers Ask Questions, they sell THEMSELVES on what you have to sell. The only thing is, YOU need to be there to answer them. With BOTZ. You DON’T have to be there to answer them. BOTZ does it all for you. Every time. Personalization. When the Starbucks employee calls your name - it’s all designed to make you feel that little bit special. It’s all about giving you that personal experience. Making you feel like a human, not just a commodity or a statistic.